Shipping policy

📦 Shipping Policy

Last updated: July 2025

Thank you for visiting and shopping at BOHX. We’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

📍 Shipping Locations

We currently ship to:

  • Domestic: All regions within Australia

  • International: Selected countries including New Zealan, United States, United Kingdom. (Note: We may expand shipping zones; contact us if your country is not listed.)

⏱️ Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a notification once your order has shipped.

Note: During high-volume periods (e.g., holidays or sales), processing times may be slightly delayed.

🚚 Shipping Rates & Delivery Estimates

Domestic Shipping (Within [Country]):

Shipping Method Estimated Delivery Time Rate
Standard Shipping 3–5 business days $15.00 or Free over $169
Express Shipping 1–2 business days $20.00

International Shipping:

Shipping Method Estimated Delivery Time Rate
Standard International 7–14 business days Calculated at checkout
Express International 3–7 business days Calculated at checkout

Actual delivery time may vary depending on location and carrier delays.

🎁 Free Shipping Offer

We offer free standard shipping on all domestic orders over $169.
(Automatically applied at checkout—no code required.)

📦 Packaging

Your order will be carefully packaged using eco-friendly materials whenever possible.
Gift boxes are securely wrapped to ensure they arrive in perfect condition.

📦 Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
You can track your order anytime through our website or directly via the carrier.

🌍 Customs, Duties & Taxes (for International Orders)

BOHX is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

📬 Shipping Issues or Lost Packages

  • If your package is delayed or lost, please contact us at hello@bohx.au with your order number.

  • We’ll work with the carrier to resolve the issue as quickly as possible.

  • Please ensure your shipping address is entered correctly—we are not responsible for orders shipped to incorrectly entered addresses.

❓ Need Help?

For any questions about shipping or delivery, please contact us at:
📧 hello@bohx.au